Shipping policy

Online orders may be picked up from our store Monday - Saturday 10am- 4pm as well as Sunday from 10-1pm. You will receive an email once your order is fulfilled and ready to be picked up. Orders will be kept at the store until they are picked up! Orders not picked up within 3 months will be put back out on the sale floor with no refund. 

 

Allow up to 3-5 business days for processing. Shipping times take anywhere from 3-10 business days. Make sure you are shipping to a secure location. We are not responsible for lost or stolen packages if you did not purchase Route Shipping Protection. Please let us know if you have a lost or stolen package within 15 days in order to be covered by Route Shipping Protection. You are responsible for entering the correct delivery address for your package. Any returned packages will be subject to returned shipping fees. 

 

Orders are processed as quickly as possible and sent from our store within 1-3 business days (unless stated otherwise on your item description). You will receive an email with a tracking number once your item has shipped. You are responsible for entering your correct shipping address when you place your order. Please note that delivery times do not include additional delays due to weather, weekend delivery, or delays due to major holidays. Holidays may cause a slight delay in packages being delivered.